Create conversational surveys
Forget those boring forms you have written, here's a better way to reach your customers.
Make your survey conversational, and let the conversations flow easily to get more response rates.
Create your survey, poll, or random quizzes quickly and easily.
Full survey data with cross-analysis available.
Survey data analysis to provide in-depth understanding on your customers.
Visualized data results
All survey data is displayed in forms and pie charts, making it easier to read through the results.
Cross -analysis
Implement cross-analysis to the answers you receive and find out the relations in between.
Export survey data
Use the exported result for further analysis or simply for saving a record.
Design your survey freely with a variety of questions types provided.
We offer multiple choice, short answer, and five-star rating questions. Combine these question types and build the survey that most matches your needs.
Multiple choice
Set up multiple choice and let your customers choose from up to ten different options.
Five-star rating
Rating in stars not only helps quatify customer satisfaction, but also adds more fun to your survey.
Short answer
Ask questions and let your customers enter their answers by replying in the input box.
Customize how your survey appear in chat
Let customers enter keywords to trigger the survey, or simply just send it manually when you want them to fill it out.
Keyword trigger
When users enter a keyword that perfectly matches, the survey will automatically be triggered. You can set up keywords such as 'collect coupons'.
Send surveys manually
You can click the questionnaire button in the chat room to manually send the questionnaire message to the chat room.
Explore more features
PinBoard
Once users enter the landing page, start by leading them to interact with you and your content.
Survey
Let your users complete a survey smoothly during a chat.
Chatbot
Stop answering repeated questions. Build your chatbot quickly with our easy-to-use chatbot builder.
Sub-account
Use sub-account to allow multiple customer service agents to reply to messages at the same time, while enterprises can manage all the replies in the dashboard.
Chat Widget
Copy the code we provided in the dashboard, then paste it into your site to add a live chat button on your website.
Data Analysis
Gain complete control of the interaction data between you and your customers, as well as user profile.
Build your live chat now
