Chat Appearance Setting
Custom themes of your chatrooms to match your brand. Chatroom avatar, nickname, chatroom title, background color, message box color, text color, etc., can all be adjusted to match your brand.
Create your exclusive chat link
Customize your chat link to make it more recognizable. You can use your name or product name as the chat link. For example, the chat link of our product TripTime will be https://pinchat.me/triptime.
From wording to background colors, all customized to match your branding.
The chatroom name will appear on top of the chatroom, so your customers can instantly know where they are at, such as TripTime Customer Service. Chatroom nickname and avatar will be shown when you sen messages in the chatroom, such as TripTime assistant.
More settings
A window will pop up in the chatroom to remind users to leave their contact info or download app to save this chat, or receive message notifications. If the pop-up is closed, users can still click on the upper right button in the chatroom to complete this action. Moreover, you can set up whether to show the read receipt or not.
Set your online status
If the 'show online status' switch is turned on, users can see if you are online in the chatroom. With the online status switch, you can decide whether to reveal your status to users. You can also set up your offline message to make sure users are informed when they send you a message while you are offline.
Explore more features
PinBoard
Once users enter the landing page, start by leading them to interact with you and your content.
Survey
Let your users complete a survey smoothly during a chat.
Chatbot
Stop answering repeated questions. Build your chatbot quickly with our easy-to-use chatbot builder.
Sub-account
Use sub-account to allow multiple customer service agents to reply to messages at the same time, while enterprises can manage all the replies in the dashboard.
Chat Widget
Copy the code we provided in the dashboard, then paste it into your site to add a live chat button on your website.
Data Analysis
Gain complete control of the interaction data between you and your customers, as well as user profile.
Build your live chat now
