Data Analysis
Let our data analysis provide you more insights in how your links perform, including its click through rate, page view, and effective interaction. When your customers reply to your messages, it will be counted as an effective interaction, and helps you filter the inactive chatrooms. The data visualization also makes it easier to browse through the full data.
User attribute
User properties are displayed in pie charts to help you depict your user profile quickly.
Data overview of your chat links
You can see the data overview of each chat link, compare them, or check out the details.
Data of individual chat links
For different chat links, we provide you its exclusive data, which helps you learn more about the performance of the links, such as page views and effective interaction.
Visualized overview data
Data is displayed in line graph and you can add time filter to get the data you need.
Page views and clicks
Collect your PinBoard page view, click rate, as well as the click-through-rate of the interactive buttons on PinBoard.
Group chat poll data
All the data of the polls held in your group chat are also organized here.
Survey data
The data of both ongoing and ended surveys are fully listed and you can export them.
Explore more features
PinBoard
Once users enter the landing page, start by leading them to interact with you and your content.
Survey
Let your users complete a survey smoothly during a chat.
Chatbot
Stop answering repeated questions. Build your chatbot quickly with our easy-to-use chatbot builder.
Sub-account
Use sub-account to allow multiple customer service agents to reply to messages at the same time, while enterprises can manage all the replies in the dashboard.
Chat Widget
Copy the code we provided in the dashboard, then paste it into your site to add a live chat button on your website.
Data Analysis
Gain complete control of the interaction data between you and your customers, as well as user profile.
Build your live chat now
