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Provide Instant Answers to FAQs

Automate repetitive questions like hours, pricing, or service details, saving time for both you and your customers.

Multiple Reply Formats

Support text+image, buttons, and carousel responses

Keyword Triggers

Keyword-triggered precise replies for accurate responses

Human Handover

Let your staff step in when the bot can't resolve a query

Quick Switch

One-click switch to live agent when needed

FAQ Automation Examples

Auto-Reply Common Questions

Automatically reply to "shipping", "payment", "return" and other common customer queries.

FAQ bot mobile interface with automated responses
FAQ bot carousel interface for visitor guidance

First-time Visitor Guidance

Guide new visitors with helpful information and navigation assistance.

Human Follow-up for Complex Queries

Let your team handle questions that go beyond the bot's FAQ coverage.

Smart bot to human routing system
FAQ bot event support automation interface

Event Support Automation

Auto-answer FAQs during events and promotions to handle increased inquiries.

Related Features

AI PinBot

Advanced AI conversations with human handover

Chat

Instant one-on-one and group conversations

Chatroom Management

Organize and manage all conversations

Ready to Automate Your FAQ Responses?

Reduce repetitive work and improve response times instantly.